9/11 Tribute Museum: Stories of Service and Recovery
New York, NY
2017
Serving the World Exhibit This exhibit presents stories of transformation from those affected by the events of 9/11 who found comfort and healing through acts of service to others in their own and other communities around the world. These stories inspire visitors to reflect on how they might get involved in helping others in need.
Project Description
This 10,000-sf new museum interprets how the unfathomable events of 9/11 inspired extraordinary acts of service that became the roots of recovery for those affected. The visitor experience proceeds through the events of the day, the initial response, and the long term recovery process, revealing how public service can be a key component of a community's recovery. First-person oral histories, immersive media, key artifacts, and engaging individual and group interactives inspire visitors to find ways to become involved in acts of service for their communities both locally and globally.
Senior Interpretive Services Manager
Established the “Seeds of Service” interpretive strategy for the visitor experience during the proposal stage based upon the human impulse to help, comfort and serve others in the wake of traumatic events – and in turn help themselves to begin to recover and heal. Helped developed and wrote the winning concept proposal, developed and wrote content outlines, experience narratives, interactive treatments, exhibit and interactive scripts. Directed client image research efforts and asset delivery process.
With SKOLNICK Architecture+Design Partnership, Unified Field
A Changed World Exhibit At the start of the visitor journey, this area briefly revisits key moments of the September 11th attacks featuring artifacts recovered from the debris, including a section of twisted steel beam, an airplane window fragment, and a Windows on the World restaurant menu.
Seeds of Service Interactive At “Call to Action” touchscreens, visitors explore and learn about a range of volunteer opportunities close to home, across the country and around the world. Selecting a project of interest to them, visitors are asked to take a pledge to get involved by entering their email address to receive information and links about how to engage with that project – making the idea of service tangible to them in real and personal ways.